Civil Servant Law & HRM – Local Implementation

Overview

Albania's Civil Servant Law set out a new framework for public employment, bringing significant changes to how local governments recruit, manage, develop, and evaluate their staff. However, the gap between legislation and practice at the local level remained wide — many municipalities lacked the technical knowledge, tools, and procedures to implement the law effectively.

FLAG's project addressed this gap directly by providing targeted technical assistance to local governments, helping them translate national legislation into day-to-day HR practice.

Objectives

• Build understanding of the Civil Servant Law requirements among local government HR staff and leadership
• Develop and pilot practical HRM tools and templates aligned with the law
• Strengthen performance appraisal, recruitment, and staff development procedures
• Produce guidance materials replicable across all Albanian municipalities

Key activities

• Needs assessment of HRM practices in pilot municipalities
• Development of job descriptions, appraisal forms, and recruitment procedures
• Training workshops for HR officers and senior municipal management
• On-site mentoring and coaching in partner municipalities
• Production of an HRM Implementation Guide (published and distributed nationally)

Results

Participating municipalities established functioning HRM systems compliant with the Civil Servant Law. The guidance materials produced became reference documents used by local governments across Albania, and the training programme was subsequently scaled by the Albanian School of Public Administration.